Customer Service Due to rising expenses and our attempts to keep our prices as low as possible, we have had to cut staff and can no longer give personal phone service except in extreme and unusual situations. We still plan to give excellent customer service by streamlining our system and asking for the support of our customers. For fastest customer service, Please e-mail or fax including the following: a ) State the exact problem and how you want us to solve it. b ) Include you Name, phome number, city and state, the date you placed your order and the date your camp program begins, how your order was placed, web, fax, snail mail. c ) Leave us a fax or e-mail number where we can contact you. d ) For Faxes and e-mails, we attempt to contact you within 48 working hours, 24 hours if you mark your message urgent. e ) You may call our Customer service number and leave a message with all the above information. Due to the additional time they take, Phone calls are taken care of last and we make no guarantees about response time. We do them as we have staff available. As a rule, we do not call back because we find that with everyone's busy schedules, it is difficult to reach anyone at home. Therefore, even if you are calling customer service, please arrange to have us fax or e-mail you. Leave a fax number or your e-mail address. f ) If you are having a problem with one of our products please check the website: Frequently Asked Questions. g ) If you are dissatisfied with our product, send it back within 30 days with the invoice and a note as to the problem, and whether you want a replacement or a refund. Contact Information Customer Service Now you can get the fastest customer service online!! Click Here for Order Status, customer service & More!! Mailing Address: 5519 Clairmont Mesa Blvd #333 San Diego, CA 92117 For fastest customer service Email: CPCustService@yahoo.com 1-800-STAMPKIT You may call this number and leave the details of your customer service situation; however, the response will be slower than by e-mail.